Digital Customer Support Specialist – Entry Level: As a dynamic Digital Customer Support Specialist, you’ll engage with customers through various digital platforms, providing exceptional service and support. Your role involves addressing inquiries, resolving issues, and guiding customers through the sales process with enthusiasm and expertise. You’ll collaborate with team members to enhance customer satisfaction and drive sales growth. With a focus on clear communication and problem-solving, you’ll ensure a seamless and positive customer experience, contributing to the company’s success.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Customer support chat workers are in huge demand worldwide right now.
If you can start right away please apply below.