Remote Chat Moderator: As a Remote Chat Moderator for our bookstore, you’ll engage with customers online, providing exceptional support and guidance. Your role involves answering inquiries, recommending books, and ensuring a seamless shopping experience. You’ll maintain a friendly and professional tone, resolving issues efficiently while promoting our brand values. This entry-level position offers the opportunity to develop communication skills and gain experience in a dynamic, customer-focused environment. Join us in fostering a love for reading and enhancing customer satisfaction.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Customer support chat workers are in huge demand worldwide right now.
If you can start right away please apply below.