Chat Support Specialist: As a Chat Support Specialist, you’ll engage with customers through live chat, providing prompt and friendly assistance. You’ll troubleshoot issues, answer inquiries, and guide users through solutions, ensuring a seamless experience. Your role involves maintaining a positive tone, documenting interactions, and collaborating with team members to enhance service quality. Strong communication skills, empathy, and a customer-focused mindset are essential. This entry-level position offers growth opportunities and the chance to develop valuable skills in a dynamic environment.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Customer support chat workers are in huge demand worldwide right now.
If you can start right away please apply below.