Social Media Customer Care Agent – Remote / Entry Level / No Experience: As a Social Media Customer Care Agent, you’ll engage with customers across various platforms, providing prompt and friendly assistance. You’ll address inquiries, resolve issues, and ensure a positive online experience. With a focus on empathy and clear communication, you’ll represent the brand’s voice and values. No prior experience is needed; just a passion for helping others and a knack for social media interaction. Join us to make a difference!
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Customer support chat workers are in huge demand worldwide right now.
If you can start right away please apply below.